Maintenance Requests
For renters
Rick
Last Update 7 months ago
To make a maintenance request, follow these steps:
- Access Request Form: Log in to your account and navigate to the maintenance request section from your dashboard.
- You will be able to see an overview of all the maintenance requests. To add a new request click on “Add A new Maintenance Request”
- Fill in the following to make a request
- Select Your Property: Choose the property where the issue is occurring.
- Category of Problem: Select the category of the problem from the provided options, in this case, “Plumbing.”
- Where is the Problem: Specify the location of the problem within the property, for example, “Bedroom.”
- Describe the Problem: Provide a detailed description of the issue to help the maintenance team understand the problem accurately.
- Consent for Contractor Entry: Indicate whether you consent to the contractor entering the property if you are not available. Select “false” if you do not consent.
- Applicability to Entire Property: Specify whether the problem applies to the entire property. Select “false” if it only affects a specific area.
- Attachment: If applicable, attach any relevant files or images that may help in assessing the issue.
- Submit: Once all information is provided, click on the “Submit” button to send the maintenance request.